CAT NOSE BEST LTD

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Our contact details

 

Cat Nose Best Ltd is registered as a UK limited company with Companies House under registration number 14794069.

 

The company’s registered address is 16 Overhill Lane, Wilmslow, Cheshire, SK9 2BG, United Kingdom.

 

The company’s contact email is info@catnosebest.com.

 

The type of information we collect

 

We collect the following information about our customers:

 

• Name

• Address

• E-mail address

• Purchase history

 

Why we collect information

 

We collect information:

 

• In order to process orders received by us including taking payment for those orders

• To send customers information by email about our products including special offers

 

Basis on which we hold information

 

Under UK GDPR we hold information on the basis of consent.

 

A customer may withdraw their consent at any time by informing us at our email address info@catnosebest.com , at such time we will remove all information from our customer lists.

 

How we store information

 

Information is held securely in our e-commerce database for an infinite period.

 

Your data protection rights

 

Under data protection law, you have rights including:

 

1. Your right of access - you have the right to ask us for copies of your personal information.

2. Your right to rectification - you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

3. Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances.

4. Your right to restriction of processing - you have the right to ask us to restrict the processing of your personal information in certain circumstances.

5. Your right to object to processing - you have the right to object to the processing of your personal information in certain circumstances.

6. Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at info@catnosebest.com if you wish to make a request.

 

Cookie policy

 

We use cookies to monitor your shopping bag and keep statistics about each visitor. The information stored on our computer is only a unique number without any connection to personal information. In your browser settings when first accessing the website, you can choose to accept cookies or not. You can also delete cookies that have been stored on your computer at any time. You can visit all parts of our websites without allowing cookies and without revealing your identity.

 

Security measures

 

We take commercially reasonable steps to help protect your personal information against loss, misuse, unauthorised access, fraud, or unlawful disclosure. No company can fully prevent security risks, however. While we strive to protect your personal information, we cannot guarantee its absolute security and are not responsible for the security of information transmitted via the internet.

 

How to complain

 

if you have any concerns about our use of your personal information, you can make a complaint to us at info@catnosebest.com. 

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

Cat Nose Best Ltd is registered with the Information Commissioners Office under reference number C1333139.

 

The ICO's address is:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5LF

 

Helpline number: 0303 123 1113

 

ICO website: https://www.ico.org.uk

 

 

This policy was last reviewed on 6 May 2023