1. FredsCatnipFarm sell products to end customers via the Internet, and this document applies to each purchase.
2. Terms and conditions are a part of the sales contract between FredsCatnipFarm and the customer.
3. By purchasing a product you agree to all the terms and conditions.
4. All the prices shown include tax (for shipping outside the EU – price does not include any custom duties you may be charged upon import).
1. You can place an order via:
a) this internet platform (online store)
2. In order for an order to be completed, you must fill out all your details in the checkout section of the store, and pay for the goods using PayPal.
3. You will receive email confirmation with all your details and the details of the products you ordered.
4. FredsCatnipFarm will then process the order according to your request.
5. Processing time for orders placed on weekend and holidays can be longer.
1. Payment must be made within 24 hours from the time you place your order using one of the following methods:
1.2. Credit/Debit card.
2. All unpaid orders get cancelled after the 24 hour period expires.
3. Shipping fees are clearly displayed when placing an order.
4. Goods will be dispatched only when full payment is made.
1. FredsCatnipFarm agrees to ship out the goods within 48 hours from the time payment has been received (does not apply to orders placed and paid for on weekends and holidays) unless otherwise specified in the product description.
2. Shipping in Europe may take up to 5 days, however FredsCatnipFarm does not take any responsibility for any delays caused by third party companies.
3. In the unlikely event of a delay we will be in touch with you and inform you of the proceedings.
4. Shipping costs (excluding occasional free shipping deals):
4.1. IE Standard delivery – €1.00.
4.2. UK Standard delivery – £2.00.
1. You can return any unused and unmarked items within 30 days of the receipt date.
2. FredsCatnipFarm will process the return and within maximum 10 days will contact you regarding the solution.
3. Funds for unwanted goods will be refunded within maximum 10 days of receipt, providing you share your Paypal/bank details with us.
4. In case the product received differs from the one you ordered, please contact us as soon as you discover this fact.
5. In case of returns, the client covers the cost of sending the goods back.
1. When placing an order you agree to let FredsCatnipFarm use your personal data in order to process the order – when creating an account you have the right to view and change your personal data stored with us.
2. Your personal data may be used by FredsCatnipFarm for marketing purposes, however FredsCatnipFarm will never sell it or pass it onto any third party company.
3. Your personal data is stored on a protected server from unauthorised copying, sharing, processing in disregard of our clauses.
1. All images, texts, product names and brands are owned by FredsCatnipFarm.
2. No other company/person is allowed to save/copy/download or sell the above data without a written consent from FredsCatnipFarm.